Privacy Policy

Shake Up Talent is a trading name of PT Talent Solutions Ltd.

Our contact details.

Name: Phaedra Tarbit

Address: 14 Old School End, Hook Norton, Oxfordshire OX15 5QU, UK

Phone Number: +44 7584 050387

E-mail: phaedra@shakeuptalent,com

Last updated: 15 October 2026

The personal information we collect

We collect and process personal information depending on how you interact with Shake Up Talent. This may include:

Your full name
Your postal address
Your email address
Your telephone number
Your job title and organisation
Information you provide when enquiring about or receiving our coaching, consulting and leadership development services
Relevant records of our professional communications and working relationship with you

We only collect information that is relevant to the purposes for which we use it.

How we collect your personal information

We collect personal information directly from you when you:

Complete our online contact form to enquire about coaching and consulting services.
Email hello@shakeuptalent.com.
Contact us by phone, text message or WhatsApp.
Contact us through LinkedIn or Instagram.
Subscribe to our mailing list or otherwise choose to receive communications from us.
Work with us or engage with our services

We may also obtain professional contact information, such as names, job titles, organisation names and business email addresses, from publicly available professional sources and business contact-finding services, including Hunter.io.

Where we obtain information from these sources, we use it to identify relevant professional contacts and organisations that may benefit from our services. We consider the circumstances in which the information was obtained and whether our intended use is fair, proportionate and lawful.

Why we use your personal information

We use personal information, where appropriate, to:

Respond to enquiries about our coaching, consulting and leadership development services.
Communicate with clients and prospective clients about our services.
Deliver and administer coaching, consulting and leadership development services.
Maintain relevant records of services provided, including coaching hours where required.
Send newsletters, updates and information about Shake Up Talent's services where permitted by law.
Develop professional relationships and identify organisations that may benefit from our services.
Manage mailing-list subscriptions and record and respect marketing preferences and objections.

Our lawful basis for processing your information

Under UK GDPR, we must have a lawful basis for collecting and using personal information. The basis depends on the purpose for which we process it.

Consent

We rely on your consent where you have actively chosen to subscribe to our mailing list or where consent is otherwise required by law. You can withdraw your consent at any time by contacting hello@shakeuptalent.com or using the unsubscribe link in our marketing emails.

Contract

We process personal information where necessary to provide services you have agreed to receive, or to take steps at your request before entering into a contract.

Legitimate interests

Where appropriate, we may rely on legitimate interests to develop professional relationships, identify potential business clients and market our services to relevant business contacts.

Before relying on this basis, we consider our business interests, whether the processing is necessary, and the potential impact on individuals and their rights. We only rely on legitimate interests where the applicable legal requirements are met.

Where we use personal information for direct marketing, you have an absolute right to object. If you object, we will stop using your information for direct marketing.

We also comply with applicable rules governing electronic marketing, including the Privacy and Electronic Communications Regulations (PECR). Having a lawful basis under UK GDPR does not, by itself, mean that we can send marketing emails to every contact.

Who we share your personal information with

We do not sell your personal information.

We may share relevant information with service providers where necessary to operate our business and provide our services. These may include email marketing and mailing-list platforms, such as MailerLite, and providers of business contact information, such as Hunter.io.

Where service providers process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

How we store and protect your personal information

We take appropriate steps to protect personal information against unauthorised access, loss, misuse or disclosure.

We retain personal information only for as long as necessary for the purpose for which it was collected, taking account of our contractual, legal and professional obligations.

Where you enquire about our services but do not proceed, we will review your information and delete it when it is no longer needed, unless we have a lawful reason to retain it or you have separately subscribed to receive further communications.

We retain relevant client and coaching records for as long as necessary to meet our professional, contractual and legal requirements.

Where you subscribe to our mailing list, we retain the information needed to manage your subscription until you unsubscribe or the information is no longer needed. We may retain limited information on a suppression list to ensure that we respect unsubscribe requests and objections to marketing.

Your data protection rights

Under data protection law, you have rights including:

Your right of access: You can ask for a copy of your personal information.
Your right to rectification: You can ask us to correct inaccurate information or complete incomplete information.
Your right to erasure: You can ask us to delete your personal information in certain circumstances.
Your right to restriction of processing: You can ask us to restrict the use of your personal information in certain circumstances.
Your right to data portability: In certain circumstances, you can ask to receive personal information you provided to us in a structured, commonly used and machine-readable format.
Your right to object: You can object to certain processing, including direct marketing. You have an absolute right to object to the use of your personal information for direct marketing.
Your right to withdraw consent: Where we rely on consent, you can withdraw it at any time. This does not affect the lawfulness of processing carried out before consent was withdrawn.

You are not normally required to pay a fee to exercise your rights. We will respond to your request within one month, subject to any lawful extension or other applicable requirements.

To exercise your rights, please contact hello@shakeuptalent.com or write to:

Shake Up Talent
14 Old School End
Hook Norton
Oxfordshire OX15 5QU

How to complain

If you have concerns about how we use your personal information, please contact us first at hello@shakeuptalent.com or write to the address above. We will do our best to address your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office

Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: 0303 123 1113

Website: https://www.ico.org.uk

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our business, how we process personal information or our legal obligations. The latest version will be published on our website with the date it was last updated.